Find out with the expert how Sky Q Platinum works, what are the costs and the price, and what offers you can get.
Sky Q Platinum is the new Sky service that gives you the possibility to access the TV contents of your subscription at the same time from multiple devices (TV, smartphone, tablet and more). It’s also a new interactive super decoder packed with brand new features (like voice remote control) and powerful hardware .
But how does it work and what are the costs to subscribe? Here’s everything you need to know.
Sky Q is not a simple decoder.
It is an interactive TV ecosystem designed around the user that adapts to the viewer’s life. It was designed to give you the ability to watch the show you love on the screen you want without extra cables and with the same viewing experience as your main TV.
It is distinguished in two commercial offers: Platinum and Black .
Sky Q Black is the so-called economic version, which offers a latest generation decoder with a new interface, with 1 Terabyte internal memory , the remote control with voice commands, the quality of 4K HDR, the double satellite and terrestrial tuner and some interactive functions. connected to the internet.
However, it does not offer the use of other devices.
Sky Q Platinum is the full version of the service.
It is equipped with a super-technological decoder with an elegant and modern design, with a satellite multi-tuner (which tunes 12 channels simultaneously ) and an integrated tuner for digital terrestrial compatible with the new DVB-T2 HEVC standard .
The decoder has a 2 terabyte memory which allows you to record up to 1,000 hours of HD content and up to 4 programs simultaneously and watch a fifth channel at the same time.
The Sky Q decoder has a new intuitive interface that makes all live, on-demand and recorded channels immediately available. You can use the Record , Live Pause and Restart functions on all devices .
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With Sky Q Platinum you can see all the 4K HDR contents broadcast on Sky channels, to live a television experience that is ever closer to reality.
The service includes a Sky Q Mini decoder, a device that connects to the main set-top-box via the Wi-Fi internet or landline network and allows you to watch all Sky programs (live and on demand) on the other home TVs , without the use of other connections.
You can connect up to 4 Sky Q Mini and use up to 2 simultaneously in addition to the main TV.
Sky Q Plus : is the service that includes wireless Multiscreen and Sky HD , to watch your Sky subscription, on-demand programs and your recordings on other TVs at home, even in HD and in 4K HDR on the TV connected to the main decoder.
Sky Go : the service includes the Sky Go app that allows you to enjoy Sky programs at home and away from home with smartphones, tablets and PCs / Macs.
You also have Sky Go Plus with Download & Play, Restart Pause and Replay services which can extend up to 4 devices . You can also resume watching the programs you were watching directly from the app and schedule all recordings.
To join Sky Q Platinum , perhaps to replace your recently increased Multiscreen subscription , you must apply through the Sky website (Do it Yourself section) or contact customer support ( see useful numbers here ).
You must therefore subscribe to the Sky Q Plus offer which includes:
It is mandatory to have an active ADSL or Fiber Internet connection at home.
For new customers the installation and activation of Sky Q Platinum costs 199 euros one-off.
The first Sky Q Mini is included in the activation.
Each additional Sky Q Mini has a one-off activation fee of 69 euros .
The activation of Sky Plus which costs 21.40 euros per month.
The Sky Go service is included in the package.
If you are a Sky HD customer it costs 15 euros.
For Extra customers for more than 6 years, the cost of Sky Plus is lowered to 10 euros for those with a subscription without HD and 4 euros for those with Sky HD.
Sky Q Platinum. For installation: 199 euro one-off (including a “mini” decoder for the second TV), plus 69 euro one-off for any additional “mini” decoder (if you have more than two televisions and you want to see Sky on all of them).
Fee: € 21.40 per month (€ 12.40 for those who have been Sky customers for more than 6 years).
If you already have a Sky subscription at home (for example with the MySkyHD decoder) and you are a Sky HD customer, the Sky Plus service costs 15 euros per month.
For Extra customers for more than 6 years, the cost of Sky Plus is lowered to 12.40 euros per month for those with a subscription without HD and 6 euros for those with Sky HD.
For Extra customers for more than 6 years, the cost of activating and installing Sky Plus and Sky Q Platinum is 99 euros .
Make sure you have an active ADSL or Fiber Internet at home with Wi-Fi (keep the password handy).
If you have never had satellite Sky, make sure it is possible to install a dish outside your home.
If you live in a condominium, check if it is possible to install the dish on the roof or if a condominium system already exists.
If you are already a Sky satellite subscriber , your system may need to be updated.
The Sky Q system can receive 12 satellite channels at the same time and is not compatible with a traditional satellite system.
The Sky technician could adapt your sat system to the DCSS system.
If you already use a condominium system, make sure with your administrator if it is possible to make adjustments.
Decide in advance where to place the Sky Q mini decoders at home and that there is good Wi-Fi coverage in the room.
If the wireless signal is weak or does not reach the room where it was decided to place the Sky Q Mini device, the Sky technician will install a Sky Q Booster repeater to amplify the reception of the signal.
READ ALSO: How to tune the Sky and Sky Q remote control
Per tutte le offerte il costo di attivazione e installazione è di 199 euro una tantum. L’installazione di una nuova parabola costa 30 euro.
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